Contact Us
Thank you for visiting Purse Passion.
If you have questions regarding an order, our products, shipping, returns, refunds, or other general inquiries, our support team can be contacted using the information provided below.
This page explains how you can reach us and the information that may help us respond to your request.
Contact Information
Customers may contact Purse Passion using the following methods:
Email: support@pursepassion.shop
Chat Support: Available 24 Hours a Day, 7 Days a Week
Business Information
Business Name: Purse Passion
Business Address:
9416 Woodford Dr,Little Rock Arkansas 72209,United States
Business Days: Monday – Friday
Business Hours: 09:00 AM – 05:00 PM (GMT-5)
Customer Support
Customers may contact us regarding:
- Order status
- Product information
- Shipping inquiries
- Delivery questions
- Returns and refunds
- Payment-related questions
- Website assistance
- General inquiries
Our support team reviews requests during business hours.
Order-Related Assistance
To help us identify your order, please include the following information whenever possible:
- Full name used when placing the order
- Order number
- Email address used during checkout
- Description of your inquiry
Providing complete and accurate information helps us review your request more efficiently.
Shipping Questions
Customers may contact us regarding shipping-related matters, including:
- Order processing status
- Shipment updates
- Delivery estimates
- Tracking information (when available)
Shipping information is handled according to our Shipping Policy.
Returns & Refund Requests
If you wish to request a return or refund, please contact us before sending any item.
When contacting us, please provide:
- Order number
- Product name
- Reason for your request
- Any relevant details related to the order
Returns and refunds are handled according to our published Returns & Refunds Policy.
Response Times
We make reasonable efforts to review customer inquiries during our business hours.
Response times may vary depending on:
- Inquiry volume
- Business days and hours
- Weekends or holidays
- The nature of the request
Submitting multiple requests regarding the same issue may increase processing time.
Customer Responsibility
Customers are responsible for providing accurate contact information when:
- Placing an order
- Contacting customer support
- Requesting assistance
This includes:
- Correct email address
- Accurate phone number (if provided)
- Correct order information
If incorrect contact information is provided, we may be unable to send order confirmations, shipping notifications, or respond to support requests.
Business Address Information
Our business address is provided for business correspondence.
Customers should contact us before sending:
- Return packages
- Documents
- Written correspondence
Items returned without prior authorization may not be processed according to our Returns & Refunds Policy.
Communication Guidelines
To help us assist you efficiently, we recommend that customers:
- Provide complete and accurate information
- Clearly describe their inquiry
- Allow reasonable time for a response
- Avoid submitting duplicate requests for the same issue
Questions About Our Policies
If you have questions regarding any of our policies, you may contact us for clarification regarding:
- Privacy Policy
- Shipping Policy
- Payment Policy
- Returns & Refunds Policy
- Terms & Conditions
Customers are encouraged to review these policies before making a purchase.
Updates to Contact Information
Purse Passion reserves the right to update the contact information provided on this page when necessary.
Any changes will become effective upon publication.
Contact Summary
Business Name: Purse Passion
Email: support@pursepassion.shop
Chat Support: 24/7
Business Days: Monday – Friday
Business Hours: 09:00 AM – 05:00 PM (GMT-5)
Business Address:
9416 Woodford Dr,Little Rock Arkansas 72209,United States
Final Note
We appreciate your interest in Purse Passion.
If you require assistance regarding an order, product, or our store policies, please contact us using the information provided on this page.