Shipping Policy

This Shipping Policy explains how orders are processed, shipped, and delivered when customers place an order through the Purse Passion website.

By placing an order on our website, customers acknowledge and agree to the shipping terms described in this policy.

Order Cut-Off Time

The daily order cut-off time is:

05:00 PM (GMT-5)

Orders submitted before the cut-off time on business days may begin processing on the same business day.

Orders placed after the cut-off time, on weekends, or on non-business days will be processed on the next available business day.

Business Days

Our business days are:

Monday – Friday

Orders are processed during business days only.

Order Processing Time

After successful payment confirmation, orders are generally processed within:

1–3 Business Days

Order processing may include:

• Order verification
• Product preparation
• Packaging
• Shipment preparation

Processing times are estimates and may vary depending on operational requirements.

Transit Time

Once an order has been shipped, the estimated transit time is:

6–9 Business Days

Transit times are estimates and may vary depending on:

• Shipping destination
• Carrier operations
• Weather conditions
• Transportation delays
• Other external circumstances

Estimated Delivery Time

Estimated total delivery time is:

7–12 Business Days

This estimate includes:

• Processing Time: 1–3 Business Days
• Transit Time: 6–9 Business Days

Delivery estimates are provided for informational purposes and are not guaranteed delivery dates.

Shipping Charges

Purse Passion charges a flat shipping rate of $15 USD per order.

Shipping charges are displayed during checkout before the customer completes payment.

Shipping Carriers

Orders may be shipped using one or more third-party shipping providers, depending on the destination and operational requirements.

Shipping providers may include:

• USPS
• UPS
• FedEx
• DHL
• Other available logistics providers

The shipping carrier used for an order may vary.

Order Tracking

Tracking information may be provided after an order has been shipped when available from the selected shipping carrier.

Customers can use the provided tracking information to monitor shipment progress.

Tracking availability depends on the shipping service used.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

This includes:

• Full name
• Shipping address
• Postal code
• Email address
• Contact information

Purse Passion is not responsible for delays, delivery issues, or additional shipping expenses resulting from incorrect or incomplete information provided by the customer.

Incorrect Email Address or Contact Information

Customers are responsible for ensuring that their email address and contact information are accurate at the time of placing an order.

If incorrect information is provided, Purse Passion may be unable to:

• Send order confirmations
• Provide shipment notifications
• Send tracking information
• Respond to order-related inquiries

Any communication issues resulting from incorrect customer information remain the responsibility of the customer.

Delayed or Late Deliveries

Delivery delays may occasionally occur due to circumstances outside our control, including:

• Carrier operational delays
• Weather conditions
• Transportation disruptions
• High shipping volumes
• Customs processing (where applicable)
• Other unforeseen events

Once an order has been handed over to the shipping carrier, delivery timing depends on the carrier’s operations.

Lost or Missing Packages

If tracking indicates that a package has been delivered but the customer cannot locate it, customers should:

1. Verify the shipping address provided during checkout.
2. Check with household members or neighbors.
3. Contact the shipping carrier.
4. Contact our support team if additional assistance is needed.

Investigations regarding lost shipments may depend on the carrier’s procedures.

Returned Packages

A shipment may be returned to the sender for reasons such as:

• Incorrect shipping address
• Incomplete address information
• Failed delivery attempts
• Refused delivery

If a shipment is returned, additional shipping charges may apply before the package can be shipped again.

International Shipping

Where international shipping is available, customers are responsible for any applicable:

• Customs duties
• Import taxes
• Government fees
• Customs clearance charges

These charges are determined by the destination country and are not controlled by Purse Passion.

Shipping Restrictions

Certain products or destinations may be unavailable for shipment due to:

• Carrier limitations
• Shipping restrictions
• Regulatory requirements
• Operational limitations

Order availability may vary depending on the shipping destination.

Policy Updates

Purse Passion reserves the right to update or modify this Shipping Policy at any time.

Any revisions will become effective when published on this page.

Contact Information

For shipping-related inquiries, customers may contact us using the following information:

Business Name: Purse Passion

Email: support@pursepassion.shop

Chat Support: 24/7

Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (GMT-5)

Business Address:

9416 Woodford Dr, Little Rock Arkansas 72209, United States

Final Note

By placing an order through the Purse Passion website, customers acknowledge that they have read and understood this Shipping Policy, including estimated processing times, delivery estimates, shipping charges, and customer responsibilities.